Posts Tagged ‘rudeness’

My response to Photobucket’s “Pay or we will delete your photos” (rude) warnings

September 30, 2019

Dear Whoever-is-reading-this-at-Photobucket.

I joined Photobucket which was a free photo-hosting (and 3rd party hosting) site many years ago, and over a period of time, used many accounts and when the storage was increased, I made use of that. So now I am not even sure on which of my accounts I am over the limit.

I am a retired person, living in India, where a dollar still goes a very long way (it’s nearly 70 rupees.) My income is such that I have to watch every expense like a hawk, while still trying to indulge my passion for photography. When I realized that I could save in hi-resolution on Flickr, I started saving to that site, and stopped using Photobucket. But my storage continued, as I have made many blogposts using those photos, over the years.

Had there been either a polite announcement or a reasonable sum mentioned, I might have, with difficulty, paid up. But the announcement was as rude and peremptory as could be, basically preventing any third party hosting and threatening me with various bad outcomes if I did not pay. I just could not afford the amounts mentioned on my several accounts, and so I didn’t pay…I couldn’t pay. I decided that if my photograph would vanish from my blogposts, so it had to be. You can see my blog on LiveJournal at
https://deponti.livejournal.com/
(from 2006)
and I back up on WP at

https://deponti.livejournal.com/.

My financial situation has not changed; indeed, inflation in my country (India) has made such payments even less affordable for me. Perhaps you at Photobucket think all “free” users are there to take advantage…I can assure you, it is not so. There must be many people like me, who are grateful for the free hosting provided, because it allows us to store on the cloud without paying large amounts. On Flickr, I am careful to keep under the free limit for this very reason. I am not “cheap”…I am not affluent, and have to watch my expenses, that is all.

So, all I can say at the age of 65 is, if you want to delete all my photographs, and make nonsense of my blogpost, I simply cannot afford to do anything about it. I have found your attitude very brusque indeed, and that, too, has disposed me towards accepting that my photos are going to be wiped out. Well,right now they are not clearly visible, so I guess I am already nearly at the ultimate point.

I will be interested to know if my email is read…and will be pleasantly surprised if there is a response. Yes, when Flickr became SmugMug and went “pro”, I did email them and, apart from the fact that the announcements themselves were far more polite, I got an excellent series of responses from them. Since I cannot afford any more, keep my photos within the 200-image limit. .

Part of the reluctance to pay also stems from my worry that if today I pay Rs (or $ ) X, what prevents any of the photo sites from further shrinking my storage, or demanding even more? At that point, I will anyway lose my stored photos, so I feel I might as well save my precious funds and have the wipeout happen earlier.

With a sad wish that you would not assume a tone that implies that your users are tech-savvy peopel out to take advantage of you,

Deepa Mohan, Bangalore, India.

friendship..and patience

February 15, 2005

A close friend was very, very rude to me a few days ago. As this was on the phone, instead of reacting, I just put down the phone. Though I felt miserable, I just kept quiet for a few days…yesterday she called up and apologized, and explained how she was very upset over something else and had vented on me.

Amazingly, I seem to have stumbled on the right way to handle these things. I would like to ensure that I always hold back from reacting, and let things cool down….a small price to pay for a long-enduring friendship.

How to ensure that I learn from this experience and be wiser in future and not let my temper get the better of me? How to control my temper? A question that has been with me for so many years…with not many answers!